FAQ

How many product lines or products I can offer?


You can create and post unlimited digital products on your webpage.




Who own the website?


All our users with their own domain names would be the owner of the webpage




What can I do if I cannot find any suitable product line from the template?


We are enriching our product line from time to time. On request, we can create the product line for our users.




Can I start and stop when I wish to?


It’s a subscription model and users paid monthly or annually. We provide the option to renew or cancel at any time.




How are you going to handle the personal data with my webpage?


Every transaction on your webpage will be uploaded to user’s dedicated email address which would be in a CSV file.




Will you charge me on adding new features?


dtX will be updated frequetly and would have new features for our users, no extra cost would be charged.




How to market your business with dtX e-Client?


Reach your audience and promote products all from the portal that you can manage anytime.




How to accept payment from customers?


dtX payment comes with your account, all lengthy activations and setup can be skipped.




How can you keep the payment info and business data safe?


dtX payments is PCI compliant and supports 3D secure checkout.




How are you going to handle the personal data with my webpage?


Every transaction on your webpage will be uploaded to user’s dedicated email address which would be in a CSV file.




Can all our brokers/channel partners connect to my products? How?


All you have to do is to turn on the function. dtX offers you the connection tools.




Can I use my choice of payment gateway?


You can if it is on our list. If not, just allow us to have some times for the integration processing.




I don’t have an IT team, what kind of support will you provide?


dtX is designed for any computer users. Our aim is to let our users to do it all by themselves, we will provide necessary assistance at the onboarding process.